Customer Testimonials

Great, super, brilliant, you are so very kind to do this, I will be a hero if I pull this off !!!  (you too!!!)
I have just this moment paid the Priority Mail - $29.50 (USD$117.50) total) option by Paypal and it should clear quickly at your end. Please mark it private and confidential so that my post room guys don't open it and spill the beans
Any other queries, please let me know
Gotta run, wife coming .....yikes !!!!
Thanks you so very much,
Ps Gift wrap..yes please...

I just have to let you know that I am 100% satisfied with my new flag!  The colors are vibrant and the quality is very, very good.  Keep up the good work...gives "made in America" a good name!
- Nancy

I recently needed a very heartfelt gift for my daughter's 18th birthday and knew I could find it at Flag Lady. This shop is perfect for gifts for tweens and teens. Their Jewelery is stunning and unique and their selection of Vera Bradley is unsurpassed. I even go there for retail therapy. Read in a More magazine how it can actually be mentally healthy for us! The best part is the individualized attention you get. Not always the case on the Main Line. I will always return to Flag Lady.
- Mary M

Thank you so much for all your help with the necklace.  She loved it and I was so glad to have it to give to her on her birthday.  I was the "ultimate Mother-in-Law" for the day.  Sincerely, Maryhelen R.  PS Show this email to your boss, unless you are the boss!


Dear Jan,  My Rosie flag arrived today with the new holder and I am ecstatic!  It is more beautiful that I could have imagined!  I will fly it on Labor Day with joy!  Thank you so much!  It was a pleasure working with you and I look forward to doing so again!  Best Regards, Carol

"I got the fastest shipping ever from this store!"  - Joseph M, Milwaukee

"I wasn't so sure about the 'Lady' part of this store name, but I can tell you, they have the best American flags ever" 

- Jim B., Houston, TX

"Excellent service, as always.  I buy there all the time." - Susie H., Malvern, PA

"They had to order my flag of Romania, but it came in just three days.  I'm happy." - J.P. Moreland, Pittsburgh, PA

"If you want a beautiful hand-sewn cloth flag, this is the place.  The quality can't be beat!" - Janet B Ypsilanti, Mich.


Hey Jan,
Just got the flags, they're great!
Thanks a million.

-Tracy King

Hi Jan,
Just wanted to let you know my napkin holder and weight arrived today!! I'm so excited -- I think my friend is really going to like it!   I really appreciate your extra effort to make sure I received this so fast -- great customer service!! The next time I need a unique gift idea... your website will be the first place I look! :)
Thanks again and I hope you have a very happy holiday season!

- Amy Teip



Thank you! I was pleased to find your web-page. The flag I ordered is very difficult to track down and I was delighted to find and order it. I noticed you have the best collection of Revolutionary War flags I have found so I know I will be ordering more! Thanks again.
- Gerard 

You guys are amazing!  I can't believe how quickly you filled my order.
Thank you so much!

- Joanne Kletcka


Hello Jill,
The gold necklace arrived on Monday and it is absolutely gorgeous! It
is exactly what I wanted and with your keen eye, the larger link is
the perfect proportion as a necklace.
Thank you a thousand times for finding it for me. I'm so thrilled. I
look forward to seeing you late August when I return to Berwyn.

Again, many, many thanks and warmest wishes,
- Ann

Hi Jan:
The medals were a hit, thank you.  Of course, I still missed two girls.  Can you make up two more for me:  Maura and Sara with the date 06.05.10.  With thanks.  If I could get them before the weekend, that would be wonderful, but if not, whenever you can.  With thanks.  - Evelyn

Hello Evelyn,
Sure, no problem.  They'll be ready tomorrow.
Thanks for your order!
Best regards,
Jan Hartman
Flag Lady Gifts

I just wanted to thank you so much for working so hard for me to be able to give my husband the St. Christopher Medal for his birthday, whoever I have been talking with went above and beyond for me and it is greatly appreciated.  What great service.  I will tell all.  Thanks again.  Joyce Trites

I received the Humanity bracelet yesterday and I wanted to say "thank you."  It's exactly what I wanted.  I am very happy that I was able to replace the one I lost.  Due to your excellent customer assistance I had a pleasant experience with this exchange and will certainly shop on-line again at Flag Lady Gifts in the future.
Kind regards,
- Stacey

Received the flags today-- all in wonderful condition!  A wonderful addtion to our homeschool room!
Thanks so much for correcting this situation so quickly!
 - Lori Templet

Hi Jan,
I received the brooch today.  I'm wearing it right now and can hardly wait until some fall weather comes so I can wear it with scarves and sweaters.  (Judging by the heat this summer, I think that is going to be a while.)  Thanks so much for your promptness and the return postage check.
Kind regards,
- Kathryn N Farmxxxx

Thanks you for your pleasant telephone call to clarify any shipping questions that I had. I appreciate your thoughtfulness and helpfulness.

-Janice Seale  

Jan--received the bag yesterday and it is beyond gorgeous.  Thanks so very much.  I just love it.
Best Regards, Cynthia

From: "Ann M. Murray"
Date: June 25, 2010 3:03:22 PM EDT
To: Jill Christie
Subject: Re: Gold Plate Necklace

Hello Jill,

Thank you again for your on the spot response regarding the gold plate
necklace. I'm more than willing to wait until you see the merchandise
in July to ensure that the necklace matches the bracelet. I'm not at
all concerned that the necklace closure is a toggle rather than the
ring closure like the bracelet. I do however want to ensure that the
chain is an exact match with the bracelet. In the meantime, by all
means please ship the bag, bee necklace, and bit bracelet. I will look
forward to all three and will definitely sport them at the Polo
Matches in Newport and Myopia and well as when we're on vacation in
Newport not to mention during my daily routines in Boston. I hope to
send you many referrals especially since fashion wise, this still
remains "the land of the grim pilgrims"!

Also many thanks to your marvelous staff, Maggie, Maryellen. Their
customer service is always "over the top" and sincerely appreciated.

I love your taste and my new discovery of your fabulous boutique
thanks to my Mother.

Have a lovely weekend.

All the best,


Dear Jill,
Thank you so much for your offer to return this bead for me.  It's another example of why shopping at the Flag Lady is always a fun and rewarding experience - one I indulge myself in each time I visit my daughter.  Thank you bunches!
- Pat Watson

Thank you. I received my American Flag lapel pins in the mail this
morning. I just wanted you to know how clever your store name is. I shopped there
only once - in the summer of 2008 and bought the last 3 similar American
Flag pins you had in stock. Over the weekend I decided I should have more.
I could not remember the exact name of the town in Pa. but knew the store
had the word 'flag' in it - and 'lady' as well. So I went to Google and
there you were, right on top. I was thrilled to find you on the internet
so easy. And I love these lapel pins. They are the best looking anywhere.
I will probably be ordering more since I have so many suits and sport
Thank you again and best wishes for the Holidays.

Ward D. Todd
Chamber of Commerce of Ulster County



I enjoyed shopping in your store the other day. Besides the lovely layout, the quality of product was very well pointed. Every corner was neatly laid out and your staff was very polite and tentative. I bought a lovely dish and am very pleased with my purchase. 

- Cherie D.